Under BDJack's policy, each person is only permitted One Account You can. Each account is linked to a registered mobile number — so two people using different mobile numbers on the same device is technically permissible under the rules, If The two accounts genuinely belong to two different people.
However, there are a few things to keep in mind:
- If one person is found operating two accounts, both accounts may be permanently closed and withdrawals may be frozen.
- The mobile number used for payment must match the one on your account — two accounts cannot share the same bKash number.
- BDJack's system tracks IP addresses and device fingerprints — any unusual patterns will trigger a verification check.
- To avoid any suspicion, it's best not to run both accounts on the same device at the same time.
For more details Terms & Conditions Browse this page or ask us directly via live chat.
BDJack's Android app, direct from App Page must be downloaded directly from our site — it's not available on the Google Play Store, as betting apps cannot be published there under Play Store policies.
Download & installation steps:
- Step 1: Go to your phone's Settings and enable "Unknown Sources" or "Install Unknown Apps" — you'll find this under Security or Apps.
- Step 2: BDJack App Pageand tap the "Download APK" button.
- Step 3: Once the download is complete, tap the notification or open the APK file from your file manager.
- Step 4: Tap "Install" — the installation will be done within 30 seconds.
- Step 5: Open the app and log in with your registered mobile number and password.
IOS (iPhone) users can open BDJack in Safari and use the "Add to Home Screen" option — it works just like a native app. Only download the APK file from the official BDJack site — never from third-party sources.
Absolutely. The BDJack website is fully optimised for mobile browsers. Just open bdjack.net in Chrome, Firefox, or any modern browser and it will automatically load the mobile-friendly version.
What You Get in the Browser:
- Slots, Live Casino, Sports Betting — all sections fully available
- Deposits & Withdrawals — Works Just Like the App
- Claiming bonuses, viewing history, changing settings — all fully functional
- Real-Time Odds Updates in Live Betting
That said, the app does offer a few features the browser doesn't — such as push notifications (for match starts and bonus offers), a home screen shortcut, and slightly faster loading. For the best browser experience, use Chrome and keep "Desktop Site" mode off.
To save on mobile data, open BDJack in your browser and add it to your home screen — next time, just tap the icon to launch it directly.
KYC is generally not required for small withdrawals. However, Before Your First Large Withdrawal (typically ৳10,000 or more) BDJack may ask you to verify your account. Verification may also be required if any suspicious activity or requests are detected.
What you need for KYC:
- National ID Card (NID): Clear photos of both the front and back are required. Blurry or cropped images will not be accepted.
- Selfie: A selfie holding your NID — both your face and the card must be clearly visible.
- A passport or driving licence is also accepted depending on the situation.
How to Submit:
- Tell the support team in Live Chat: "I'd like to submit my KYC"
- Or email the images to support@bdjack.net — include your account mobile number in the subject line
- Typically Within 24 Hours Verification is completed — during peak times this may take up to 48 hours
Once KYC is complete, you will be notified via email or Live Chat and your withdrawal will be processed.
There are usually a few common reasons a BDJack account gets locked — and in most cases, the fix is straightforward.
Reason 1: Too many incorrect password attempts
Entering the wrong password 5–6 times in a row will temporarily lock your account for security. It usually unlocks automatically after 30 minutes.
Reason 2: Suspicious Activity
If unusual login activity or transactions are detected, your account may be suspended as a security measure. Verifying your identity via Live Chat will get it resolved quickly.
Reason 3: KYC Verification Incomplete
If your account isn't verified before a large transaction, certain account features may be temporarily restricted.
Reason 4: You previously set a self-exclusion
Responsible Gaming If you previously enabled self-exclusion under this section, you will not be able to log in until the set period has ended.
Resolution:
- In Live Chat, tell us in Bengali: "My account is locked" — and provide your account mobile number
- Or email us at support@bdjack.net
- The support team verifies the reason and typically Within 15–30 Minutes Resolves the issue
BDJack regularly hosts slot tournaments, sports challenges, and Live Casino leaderboard competitions. Participation is generally free — all you need is to be logged into your account.
How to Join:
- Log in and Prizes Go to Section
- Browse the list of active tournaments — start and end dates, prize pools, and eligibility requirements are all listed
- Click "Join" or the "Join" button to register your entry
- Place bets on designated games (such as specific slots or sports matches) to earn points
How the leaderboard works:
- Rankings are generally based on total bet amount or number of wins — each tournament has its own specific rules
- The minimum bet is generally ৳50 per round — full details are listed on the tournament page
- Prizes are awarded from 1st place up to typically 50th or 100th — prizes may be cash or bonus credit
- After the Tournament Ends Within 48 hours Prize credited to account
You can check your standing on the live leaderboard at any point during the tournament.
Every bet, deposit, and withdrawal you make on BDJack is stored in your account — no matter how far back it goes.
How to view your betting history:
- Log in and tap the profile icon
- Go to the "Betting History" or "Bet History" section
- You can filter by date, game type, or result (win/loss)
- Full details of each bet — stake amount, odds, result, and payout — can be viewed individually
How to view your financial transactions:
- From Your Profile Financial Transactions Go to Section
- You can view the date, amount, and status (completed / pending / cancelled) of all your deposits and withdrawals
- Filter by a specific time period — one week, one month, or a custom date range
If you have any questions about a transaction or notice a discrepancy in your records, contact support@bdjack.net or Live Chat right away — having your transaction ID on hand will help us resolve it faster.